Privacy Policy

Effective Date: October 23, 2026

Last Updated: October 23, 2026

At Suite Leap (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, or engage with our services.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you (“Personal Information”) in two primary ways: directly from your interactions and automatically through tracking technologies.

A. Information You Voluntarily Provide

  • Contact & Inquiry Details: Name, business email address, phone number, company name, job title, and the details of your inquiry submitted via our contact or booking forms.
  • Scheduling Information: Information provided when scheduling an exploratory call, consultation, or meeting through our integrated booking schedulers.
  • Applicant/Freelancer Information: Professional background, resume/CV details, and portfolio links if you apply to join our talent network.

B. Information Collected Automatically (Cookies & Tracking)

When you browse our website, we and our authorized service providers automatically collect certain technical and usage details:

  • Device & Technical Information: IP address, browser type and version, operating system, device type, screen resolution, language settings, and referring URLs.
  • Usage & Behavioral Data: Pages viewed, navigation paths, time spent on pages, scroll depth, mouse clicks, movements, and user flow across our digital properties.

2. Analytics and Session Recording Technologies

We use trusted third-party analytics and user experience measurement tools to understand how visitors interact with our website and continuously improve performance.

Google Analytics

We use Google Analytics to gather aggregate, non-personally identifiable statistics about website traffic, visitor demographics, and general engagement.

  • Google Analytics collects technical and usage data via cookies and similar technologies.
  • We utilize IP anonymization/masking where applicable to restrict raw IP retention.
  • You can learn how Google handles data by reviewing the Google Privacy Policy and prevent Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Contentsquare (Session Replay & Experience Analytics)

We use Contentsquare to analyze customer interactions, identify navigation friction, and optimize page performance.

  • What is Recorded: Contentsquare captures behavioral events such as mouse clicks, taps, scrolling movements, page transition timing, and general technical performance.
  • Automatic Redaction & Data Masking: Our implementation uses automatic native field masking. Contentsquare does not collect, track, or record sensitive inputs, passwords, payment details, or personal information typed into web forms or text fields. All form fields are masked and redacted prior to transmission to safeguard your confidentiality.
  • Legal Consent & Wiretapping Notice: By continuing to use our website, you acknowledge, consent to, and direct the real-time recording, logging, and evaluation of your interactions by our authorized experience monitoring vendor, Contentsquare, strictly for quality assurance, site optimization, and debugging purposes.
  • To learn more about Contentsquare’s privacy architecture, visit the Contentsquare Privacy Center.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Delivering Services: Responding to inquiries, scheduling calls, evaluating business needs, and matching client inquiries with appropriate executive advisory services.
  • Website Optimization: Diagnosing technical bugs, analyzing traffic trends, measuring campaign effectiveness, and refining user experience.
  • Communications: Sending direct service responses, confirmations, updates, or transactional messages related to scheduled discussions.
  • Security & Compliance: Protecting against fraud, unauthorized activities, and security vulnerabilities, as well as maintaining regulatory and legal compliance.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We only share information under the following limited circumstances:

  • Service Providers: Trusted vendors and technical partners who assist us in operating our website, scheduling appointments, and analyzing site metrics (including Google Analytics and Contentsquare), bound by strict contractual confidentiality agreements.
  • Legal Requirements: When required by subpoena, court order, regulatory mandate, or applicable law, or to protect the safety, rights, or property of Suite Leap, our clients, or the public.
  • Business Transfers: In the event of a merger, acquisition, restructuring, or transfer of company assets, information may be transferred as an operational asset.

5. Cookies and Your Choices

You maintain control over how cookies and tracking technologies are placed on your device:

  • Browser Settings: Most web browsers allow you to reject or delete cookies through your browser preference menus. Note that disabling cookies may affect website functionality or page performance.
  • Analytics Opt-Outs: You may opt out of Google Analytics tracking across the web via Google’s official browser extension.
  • Do Not Track / Global Privacy Control: We recognize and respect legally mandated opt-out preference signals, including Global Privacy Control (GPC), where required by applicable state regulations.

6. Your Privacy Rights (CCPA / CPRA & State Laws)

Depending on your jurisdiction (such as California or other U.S. states with active comprehensive privacy laws), you may have specific statutory rights regarding your personal information:

  • Right to Know / Access: The right to request the specific pieces and categories of personal information we have collected about you.
  • Right to Delete: The right to request the deletion of personal information collected from you, subject to certain legal exceptions.
  • Right to Correct: The right to request the correction of inaccurate personal information.
  • Right to Opt-Out of Sale or Sharing: We do not sell your personal data for monetary consideration or share personal data for cross-context behavioral advertising.
  • Non-Discrimination: We will not discriminate against you in pricing, service availability, or quality for exercising any of your legal privacy rights.

To exercise any of these rights, please contact us using the information in Section 9 below.

7. Data Security and Retention

We maintain appropriate physical, electronic, and procedural safeguards designed to protect personal information against unauthorized access, loss, alteration, or misuse. We retain personal information only for as long as necessary to fulfill the business purposes outlined in this policy, satisfy legal or accounting obligations, or resolve disputes.

8. Third-Party Links and Integrations

Our website may contain links to third-party platforms, such as scheduling engines, external portfolio links, or social networks. We are not responsible for the privacy practices, content, or data protection standards of third-party websites. We encourage you to review their respective privacy statements.

9. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

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